Lesley Hensell Consulting
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Get your e-commerce suspension lifted—fast.
For e-commerce sellers, the platforms hold all the cards.
One policy violation, complaint, or misstep can trigger disaster on Amazon, Walmart, eBay, or any major marketplace—freezing your account, suppressing listings, or halting payouts. That's why I specialize in helping online sellers and vendors solve:• Account suspensions• ASIN/item suspensions• Brand registry problems• Kindle Direct Publishing suspensions• Inventory holds• Fee disputes You'll get the highest-quality work in the industry, paired with a client experience that's truly second-to-none.
No generic templates or ineffective AI-generated appeals here. With over a decade of hands-on e-commerce appeals experience, I : • Truly listen to understand your unique situation • Build custom, platform-specific strategies that actually work • Craft appeals following each marketplace's latest best practices • Escalate to the right internal teams for real answers - and real results I genuinely care about your business and thrive on the complex cases others avoid—like ASB policy, fraud-related suspensions, and more. Ready to get your account back on track? Contact me today for a no-obligation consultation. Let's protect and grow your business together.
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About Me

The SuSPENSION LADY
Hello! I've been deep in the trenches as an Amazon seller since 2010, navigating the same highs, lows, suspensions, and policy headaches you face on Amazon, Walmart, eBay, and other platforms. For the past 8 years, I co-founded, scaled, and eventually sold an Inc. 5000-honored agency that became the world's largest specialist in Amazon Account Health and reinstatement services. We helped thousands of sellers recover and protect their businesses, from small operations to those generating over $1 billion annually in Amazon revenue. After stepping away in mid-2025, I've returned to what I love most: providing hands-on, one-on-one consulting to e-commerce owners and operators. I've personally written tens of thousands of appeals and strategies, delivering results with a focus on transparency, speed, and genuine partnership. I bring industry-leading expertise to tough cases—account suspensions, ASIN blocks, brand registry issues, fee disputes, and more—across marketplaces worldwide. My goal? To help you get back to growing your business, not fighting the platform. One limitation: Due to a non-compete agreement, I cannot work with companies based in New Jersey. Ready to protect your account and get results? Let's chat—contact me for a free initial consultation.

What people say

I highly recommend working with Lesley. As a small business owner, I am glad we connected. I was very impressed with how quickly she responded to my initial request. Excellent client service. She is friendly and great to work with. She has expertise, experience, and professionalism that helped us solve our issue with our listing quickly and efficiently."
★★★★★
Sara Kubiak
Founder at Vanilla Bean Project
Working with Lesley has been an absolute breeze. One very nice video call, two emails, a few documents formatted and my account was reinstated. She knows what she's doing and she's awfully nice while she's doing it. Should I ever loose another account to the gods of algorythmic compliance enforcement, I know just whom to call."
★★★★★
Sven Veddeler
US Startup & Returns Solutions for EU Brands | Mitgründer @ Geile Hausschuhe bei WoolFit GmbH
Lesley’s ability to navigate the Amazon appeal process is second to none. She always knew the next move. For a large portion of the appeal process the responses we received left me less than optimistic, but Lesley never gave up hope. She adjusted and tried a new strategy. She was fully invested in battle with me—I never felt alone. We came out victorious, and Lesley’s quality of work far outweighed the price of her services. If you’re battling Amazon, make sure Lesley is on your team."
★★★★★
Jordan McAulay
Co-Founder Green Labs and Swifts Brands
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Consulting@LesleyHensell.com
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